There could be several reasons why your video import failed:
- Your video may lack an audio track. Check if your video plays with sound. If there is no
sound, try re-importing the video with audio included or find an alternative source of the video.
- The audio of the video you imported may be encoded in PCM, which can sometimes cause
importing issues. In this case, it is recommended to transfer the video to another device, log in to Blink
on that device, and then try importing the video.
- The import failure could be due to unstable internet connection. Check and switch your
network, then try importing again.
- The format of your video is MOV, which could have compatibility issues. Consider trying a
different video format, such as MP4, and see if any additional problems occur.